PRIVACY POLICY
LiLiT Hakobyan, Broker, RE/MAX Your Community Realty Inc., Brokerage (“LiLiT Homes,” “we,” “us” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose and protect personal information obtained through lilitsells.com, lilithomes.com and our related landing pages, forms and communications.
1. Information We Collect
Depending on how you interact with us, we may collect:
• Your name, telephone number and email address;
• Your property address and property-related information;
• Your real estate interests, needs, preferences and anticipated timeline;
• Information you provide in forms, messages, calls or appointments;
• Your communication and marketing-consent preferences;
• Records of consent, form submissions and unsubscribe requests; and
• Technical information such as browser type, device type, approximate location, referring website, advertising source, pages visited and interactions with our website.
Please do not submit sensitive personal information that we have not specifically requested.
2. How We Use Your Information
We may use your information to:
• Respond to your inquiry or request;
• Prepare a preliminary home evaluation or market report;
• Contact you regarding real estate services or opportunities;
• Arrange consultations, appointments or property-related services;
• Manage leads and client relationships;
• Send marketing communications when we have the required consent or other lawful authority;
• Measure and improve our website, advertising and services;
• Maintain consent, suppression and transaction records;
• Prevent fraud, misuse or security incidents; and
• Comply with legal, regulatory and professional obligations.
We will limit our collection and use of personal information to purposes that a reasonable person would consider appropriate in the circumstances.
3. Consent and Your Choices
When required, we obtain consent before collecting, using or disclosing personal information.
You may withdraw your consent to marketing communications at any time by:
• Clicking the unsubscribe link in an email;
• Replying STOP to an eligible text message; or
• Contacting us using the information at the end of this Policy.
Withdrawal of marketing consent will not prevent us from responding to an active request, completing an authorized service, maintaining legally required records or communicating with you where otherwise permitted by law.
4. How We Share Information
We do not sell or rent your personal information.
We may share limited personal information with trusted service providers that assist us in operating our business. These may include website and landing-page providers, customer relationship management systems, email and text-messaging providers, analytics and advertising platforms, cloud-storage and information-technology providers, and administrative or professional advisers.
These providers may process information only as necessary to provide services to us and are subject to applicable contractual and legal obligations.
We may also disclose information to regulators, professional bodies, law-enforcement authorities or other parties when authorized or required by law.
5. Cookies, Analytics and Advertising
Our websites may use cookies, pixels and similar technologies to operate properly, understand visitor activity, remember preferences, measure advertising performance and improve our services and marketing.
These technologies may collect information such as device type, browser type, approximate location, referring source, pages visited and interactions with the website.
We do not intentionally send directly identifying information—such as your name, email address, telephone number or property address—to analytics or advertising platforms.
You can control certain cookies through your browser or device settings. Disabling cookies may affect some website functions.
6. Processing Outside Canada
Some service providers may process or store personal information outside Ontario or Canada. When information is processed in another jurisdiction, it may be subject to that jurisdiction’s laws and may be accessible to courts, law-enforcement agencies or regulatory authorities in that jurisdiction.
We use reasonable measures to require service providers to protect personal information appropriately.
7. Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Policy and meet legal, regulatory, professional and recordkeeping requirements.
We may retain limited suppression information after an unsubscribe request to ensure that future marketing communications are not sent accidentally.
8. Safeguards
We use reasonable administrative, technical and organizational safeguards appropriate to the sensitivity of the information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
9. Access and Correction
Subject to applicable law, you may request access to personal information we hold about you and ask us to correct inaccurate or incomplete information.
You may also ask questions about our privacy practices, withdraw consent where applicable or submit a privacy complaint by contacting us.
We may need to verify your identity before completing a request.
10. Third-Party Websites
Our websites may contain links to third-party websites. We are not responsible for their content, security or privacy practices. We encourage you to review the policies of each website you visit.
11. Children’s Privacy
Our services are intended for adults and are not directed to children. We do not knowingly collect personal information from children through our lead-generation forms.
12. Changes to This Policy
We may update this Privacy Policy periodically. The current version will be posted on this page with its effective date.
13. Privacy Contact
Questions, requests or concerns regarding privacy may be directed to:
Privacy Officer: LiLiT Hakobyan
RE/MAX Your Community Realty Inc., Brokerage
8854 Yonge Street, Richmond Hill, ON, L4C 0T4
Phone: 905-731-2000
LiLiT Effective Date: August 23, 2026